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Koopid Real Intelligence

Koopid is Awarded 'Up & Coming AI Platform' from Puzzel

Last week Koopid was awarded the Up & Coming AI Platform award from its partner Puzzel. We sat down with Rob Wiles, Partner Channel Director at Puzzel to learn more about the first annual...

February 24, 2021 | by:koopid
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Solving the Challenges of the Modern, Digital-First Contact Center

Partner Spotlight: Servion - Q&A with Laurent Philonenko, CEO at Servion   Tell me a little bit about yourself and what brought you to Servion. I've been in the contact center...

February 22, 2021 | by:Koopid
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Is Your Contact Center Strategy Stuck on Hold?

Here are 3 Hacks to Transform Customer Service in 2021.  The momentous events of 2020 have made us all acutely aware how rapidly our reality can change. Disruption can and does happen, on a...

January 27, 2021 | by:Koopid
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Recent Articles

Get to Know Dr. Venky Krishnaswamy, Founder & CEO, Koopid

By:Koopid

Is Your Contact Center Strategy Stuck on Hold?

By:Koopid

Five steps for your digital-first contact center strategy

By:Koopid