Creating Seamless
Experiences Across
Channels with Koopid
No Code Conversational Design Environment
- Rapid deployment leveraging proven templates
- Iterate and adapt to changing customer and business needs
- Your business team controls the conversation
Start delighting your customers in just a few days.
All Digital Channels
Elastic Capacity
AI-Powered Platform
Continually
Improves & Adapts
The Benefits of Koopid AI
Rapidly implement one of Koopid’s unique technology solutions to deliver extraordinary experiences. From increasing efficiency and reach to improving CX quality, we have solutions to help you solve your biggest customer service challenges today.
Your customers will confidently start conversations in any channel, knowing they are interacting with your best representative that will quickly and completely resolve their need, or seamless guide them to the best human representative to assist them — without having to repeat anything.
- Engage and serve customers where they are, in their channel of choice
- Guide consumers through completing transactions
- Analyze outcomes and continually tune to adapt and improve
- Enable new consumer experiences rapidly and cost effectively
- Simple and powerful determination of intent
- Deliver the best resource to the customer in their channel of choice
- Content + Continuity + Resolution = Customer Delight
- No-code tools + pre-integrated + extend current infrastructure
Incredibly simple
Incredibly agile
Incredibly smart
Voice to Messaging
Fast-track service for your customers with instant access to help in the channel of their choice.
WhatsApp Service
Tap into a network of over two billion WhatsApp users in 180+ countries to elevate your customer experience.
Koopid Digital Agent
Engage customers via any digital channel and seamlessly transition to live agents with entire conversation context.
Smart Notifications
Proactively notify, interact and serve customers in their messaging channel of choice.
